No. of Vacancy : 1
Qualification : Diploma / ITI FITTER
Experience : 2 years
Skill : Service Activities,
Location : Ahmedabad
Walkin for Interview : 01/05/2018 to 15/05/2018
Job Description
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Provide optimum Service Support for customers through phone, e-mail and personal visit.
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Perform service activities according to company policies and safety standards.
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Develop documentations for service related issues and resolutions.
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Provide assistance and guidance to services staff.
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Investigate and troubleshoot product service issues.
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Manage all administrative operations including preparation of quotations, time sheets, expense sheets & provide formate/casual work.
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Identify problems and record solutions for reference.
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To make aware customer representative about the product usage and maintenance.
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Stay updated industry standards and technical service knowledge.
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Address customer inquiries in a timely manner.
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Co-ordinate with various teams to fix product issues.
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Inform management on product service issues as oberseved through interaction with clients.
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To handle the spares inquiry and co-ordinate with the production department for preparation of spares.
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To take care about timely dispatch of the spares material.
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To co-ordination & execution of AMC services time to time.
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Regenerate the existing client and inspire them to buy spares from OEM.
